DownTown Host Review Introduction
This web hosting company was established in May of 2001. They currently offer the following services: shared hosting, virtual private servers and reseller hosting. Their data centers are spread across the world in North America, Europe and Asia.
DownTown Host Hosting Plans
As of this writing, their shared hosting services are offered in 4 different plans. These plans are known as Copper, Bronze, Silver and Gold. All of these plans support multiple domain hosting, the main difference are storage allocation and bandwidth allowance.
DownTown Host Uptime/Downtime
They provide their customers with 99.9% uptime guarantees. If their servers fail to meet this on any given month, customers impacted by outages become eligible for partial refunds. If the provider’s servers perform less than 95% in any given month, the customer is entitled for a 100% refund for the affected month.
DownTown Host Support
Support is provided 24/7 in 3 different options including email, phone and a ticketing system. They guarantee the response time to be at 12 hours upon submission of the ticket.
DownTown Host Control Panel
All shared accounts come with Cpanel Control Panel as standard. This panel is used to edit, manage configure domain names, email addresses, databases and sub-domains.
DownTown Host Extras
All shared account holders come with free access to a premium website builder and a free script installation software. This installation software comes with the latest and most in demand website CRMs like WordPress, Drupal and Weebly.
DownTown Host Money Back Guarantee / Cancellation Policy
All new shared hosting accounts are backed with a standard 30 day money back guarantee. This means, that if the new customers are dissatisfied with the services provided to them, they can cancel their accounts and receive full refunds. Although this is true, note that this guarantee is subject to terms and conditions.
DownTown Host Summary
This web hosting provider has been operating for the past 10 plus years and have grown to what it is now. If you are looking for a reliable hosting provider, this is one of the hosting companies to consider and hire.
- Free Site Builder
- 30 Day Money Back Guarantee
- 99.9% Uptime guarantee
- Unlimited Domains Hosted on a Single Account