Host Department Hosting Review Introduction
This web hosting company was established in 1997, today they offer hosting services including VPS, shared hosting, colocation, dedicated servers and many more.
Host Department Hosting Hosting Plans
As of this writing, their shared hosting services are available in 2 different platforms: Linux and Windows. Their Linux shared hosting services are offered in the following plans: Starter, Advanced and Unlimited Websites. The main difference between these plans is the number of websites that can be hosted on a single account. Same goes with their Windows shared hosting plans.
Host Department Hosting Uptime/Downtime
All their shared hosting plans come with a 99.9% uptime guarantee. This guarantee enables customers to file for a partial refund whenever they experience downtime greater than .1% every month.
Host Department Hosting Support
Support is available 24/7 in the following channels: email, chat, phone and ticketing system. Note that these channels are free of charge to use although the provider recommends the use of their knowledge base for self help options.
Host Department Hosting Control Panel
Unlike other hosting provider, this company provides their customers with custom built control panel which can be used to edit, modify and configure email addresses, data bases and other customization that may need to be adjusted for their domains.
Host Department Hosting Extras
They provide their customers with a free initial domain registration (yearly charges will apply after a year). They also provide their new customers access to a free site builder which is fairly easy to use in our opinion.
Host Department Hosting Money Back Guarantee / Cancellation Policy
All new hosting accounts come with an unconditional 30-day money back guarantee. This means that if a new customer feels dissatisfied for any reasons, he or she can cancel his or her account within the first 30 days and they are eligible to receive a full refund. However, note that the free domain registration charges (if the customer opts for it) may be taken from the initial payment made.
Host Department Hosting Summary
This hosting company seems to know who their target market is. Besides the custom control panel, we feel that the services of this provider will suffice the most basic or most advanced needs of most website owners today.
- 30 Day Money Back Guarantee
- 99.9% Uptime
- Free Site Builder
- 1 Free Domain Name